Precise and efficient power measurement and control expert
Providing technical and valuable solutions
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Our website uses cookies and similar technologies to personalize the advertising shown to you and to help you get the best experience on our website. For more information, see our Privacy & Cookie Policy
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After-sales service
After-sales service
01
Online service
Provide customers with free technical support via telephone, email, or online communication, providing solutions for hardware, software system operation, upgrades, and modifications.
02
On-site service
After-sales engineers arrive at the customer's site to provide installation guidance, operation debugging, maintenance and repair, fault elimination, technical upgrades, and operation training.
03
Return-to-factory repair service
Customers return faulty equipment to the factory for repair. Compared with on-site service, the cost of return-to-factory repair service is lower.
04
In-warranty service
For equipment that malfunctions during the warranty period, we will repair it free of charge.
05
Spare parts and consumables sales service
For commonly used spare parts and consumables during equipment use, our company has a spare parts warehouse. After receiving your feedback, we will dispatch them in time and deliver them to you in the shortest time through professional logistics to ensure that the equipment can resume normal operation in a short time.
06
Calibration service
Ensure product reliability, repeatability, and accuracy by regularly calibrating the equipment, and meet customer quality assurance and business requirements. Whether it is returned to the factory or on-site at the customer's location, it will be based on the factory inspection procedures and provide a complete report and certificate of conformity.
After-sales service
After-sales service application
Sales Hotline:86-731-88317217/88317218/88317220
After-sales Hotline:86-731-88317038
Email:xydc@xydcweb.com
Website:www.xydcweb.con
Address: No. 99, Zhonglu, Maqiaohe Road, Wangcheng Economic Development Zone, Changsha, Hunan,China
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